Contact Us – We're Here to Help

We respond to all inquiries within 24-48 hours during business hours (Monday-Friday, 9 AM - 5 PM MST). For urgent matters, please mark your message as urgent in the subject line.

Email is the best way to reach us at [email protected]. You can also use the contact form on this page. We respond to all messages within 24-48 hours during business hours.

For order tracking, please visit our dedicated Order Tracking page. You'll need your order number and email address. If you have tracking issues, contact us at [email protected].

Please include: your full name, order number (if applicable), email address used for purchase, detailed description of your question or issue, and any relevant photos if applicable. This helps us respond more quickly and accurately.

Currently, we provide support primarily through email at [email protected] and our contact form. This allows us to provide detailed, documented responses and serve you more efficiently. We respond within 24-48 hours.

Orders can be modified or cancelled within 24 hours of purchase. Contact us immediately at [email protected] with your order number. After 24 hours, orders enter processing and cannot be changed. You can use our 30-day return policy instead.

We value all feedback. Please contact us at [email protected] with 'Feedback' in the subject line. Describe your concern in detail and include your order number. We take all complaints seriously and respond within 24-48 hours.

We operate primarily online from our Colorado facility. We do not have a public showroom at this time. All orders are processed and shipped from Colorado. For any questions, contact us at [email protected].